Privacy Policy

Personal data protection under the GDPR


J&D SOLUCIONES MORALES, SL , in application of current legislation on the protection of personal data, informs that the personal data collected through the forms on the Website: www.solucionesmorales.comare included in the specific automated files of users of the

services of J&D SOLUCIONES MORALES, SL


The collection and automated processing of personal data is aimed at maintaining the commercial relationship and the performance of information, training, advice and other activities of J&D SOLUCIONES MORALES, SL.


These data will only be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.


J&D SOLUCIONES MORALES, SL adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing the old LOPD, the new Organic Law 3/2018 of 5 December on Data Protection and Guarantee of Digital Rights (LOPDGDDD).


The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognised in the aforementioned Regulation (EU). These rights may be exercised by the user by sending an email to: drguez@solucionesmorales.com or at the address: C/ Mojica, 4b, C.P. 38357 - Tacoronte (Santa Cruz De Tenerife).


The user declares that all the data provided by him/her are true and correct, and undertakes to keep them updated, notifying J&D SOLUCIONES MORALES, SL of any changes.


Purpose of the processing of personal data:


For what purposes will we process your personal data?


J&D SOLUCIONES MORALES, SL will process your personal data collected through the Website:

www.solucionesmorales.com for the following purposes:


1. In case of contracting the goods and services offered through , to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.

2. Sending information requested through the forms provided in .


3. To send newsletters, as well as commercial communications of promotions and/or advertising of the sector.


We remind you that you may object to the sending of commercial communications by any means and at any time by sending an e-mail to the above address.


The fields in these registers must be filled in, and it is impossible to carry out the purposes expressed if these data are not provided.


How long will the personal data collected be kept?


The personal data provided will be kept for as long as the commercial relationship is maintained or you do not request its deletion and for the period of time for which legal responsibilities may arise from the services provided.


Legitimation:


The processing of your data is carried out on the following legal bases that legitimise it:


1. The request for information and/or the contracting of the services of J&D SOLUCIONES MORALES, SL, whose terms and conditions will be made available to you in any case, prior to any eventual contracting.

2. Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a declaration or a clear affirmative action, such as ticking a box provided for this purpose.


If you do not provide us with your details, or if you do so incorrectly or incompletely, we will not be able to deal with your request, making it impossible for us to provide you with the information requested or to carry out the contracting of the services.


Target group:


The data will not be communicated to any third party outside J&D SOLUCIONES MORALES, SL , unless legally obliged to do so.


As data processors, we have contracted the following service providers, who have undertaken to comply with the applicable data protection regulations at the time of contracting:


* Note: To view the contents of the following page, it will be a prerequisite to fill in the data processors. This procedure can be carried out in the ‘PROCESSORS’ tab and then by clicking on the ‘+ New processor’ button.



Data collected by users of the services


In cases where the user includes files with personal data on shared hosting servers, J&D SOLUCIONES MORALES, SL is not responsible for the user's failure to comply with the RGPD.



Data retention in compliance with the LSSI


J&D SOLUCIONES MORALES, SL informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the information necessary to identify the origin of the data hosted and the time at which the service was initiated. The retention of this data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or for the safeguarding of public security, being made available to judges and/or courts or the Ministry that so requires.


The communication of data to the State Forces and Corps will be made in accordance with the provisions of the regulations on the protection of personal data.



Intellectual property rights www.solucionesmorales.com


J&D SOLUCIONES MORALES, SL is the owner of all copyrights, intellectual and industrial property rights, know-how and any other rights related to the contents of the website. www.solucionesmorales.com and the services offered therein, as well as the programs necessary for their implementation and related information.

The reproduction, publication and/or non strictly private use of the total or partial contents of the website is not allowed. www.solucionesmorales.com without prior written consent.



Intellectual property of software


The user must respect third party programs made available by J&D SOLUCIONES MORALES, SL , even if they are free and/or publicly available.


J&D SOLUCIONES MORALES, SL has the necessary exploitation and intellectual property rights of the software.


The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for the duration of the same.


For any action that exceeds the fulfillment of the contract, the user will need written authorization from J&D SOLUCIONES MORALES, SL , being forbidden the user to access, modify, visualize the configuration, structure and files of the servers owned by J&D SOLUCIONES MORALES, SL , assuming the civil and penal responsibility derived from any incidence that could be produced in the servers and security systems as a direct consequence of a negligent or malicious action on his part.



Intellectual property of hosted content


The use contrary to the legislation on intellectual property of the services provided by J&D SOLUCIONES MORALES, SL and, in particular, of:


- Use that is contrary to Spanish law or infringes the rights of third parties.


- The publication or transmission of any content that, in the opinion of J&D SOLUCIONES MORALES, SL , is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.


- Cracks, program serial numbers or any other content that infringes the intellectual property rights of third parties.


- The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.


- The use of the domain's mail server and e-mail addresses for sending unwanted bulk e-mail.


The user bears full responsibility for the content of its website, the information transmitted and stored, hypertext links, third party claims and legal actions in reference to intellectual property, third party rights and protection of minors.


The user is responsible with respect to the laws and regulations in force and the rules that have to do with the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.


The user shall indemnify J&D SOLUCIONES MORALES, SL for the expenses generated by the imputation of J&D SOLUCIONES MORALES, SL in any cause whose responsibility is attributable to the user, including fees and expenses of legal defense, even in the case of a non-final court decision.



Protection of hosted information


J&D SOLUCIONES MORALES, SL makes backup copies of the contents hosted on its servers, however it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the total replacement of data deleted by users, since such data may have been deleted and / or modified during the period of time since the last backup.


The services offered, except for the specific backup services, do not include the replacement of the contents kept in the backup copies made by J&D SOLUCIONES MORALES, SL , when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with prior acceptance of the user.


The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to J&D SOLUCIONES MORALES, SL .


Commercial communications


In application of the LSSI. J&D SOLUCIONES MORALES, SL will not send advertising or promotional communications by e-mail or other equivalent electronic communication means that have not been previously requested or expressly authorized by the recipients thereof.


In the case of users with whom there is a previous contractual relationship, J&D SOLUCIONES MORALES, SL is authorized to send commercial communications concerning products or services of J&D SOLUCIONES MORALES, SL that are similar to those that were initially contracted with the customer.


In any case, the user, after proving his/her identity, may request that no further commercial information be sent to him/her through the Customer Service channels.